Frequently Asked Questions  

1. What to do in the event of an accident?

In case of an accident...

• Stop your car immediatly, avoid blocking traffic (if possible) and turn off the engine.
• Put on hazard lights.
• Call the police (or ask someone to call) as soon as possible if someone is injured.
• Obtain the identity of the of the driver of the other vehicle and of any witnesses.
• Ask someone to signal on-coming motorists to slow down (if traffic is blocked).
• Remain calm, be courteous and avoid getting into an argument.
• Fill out a joint report
• Contact us, your insurance company and our 24-hour towing service if necessary.

24-HOUR TOWING SERVICE
1-866-CARRXPERT (1-866-227-7973)

• Never leave the scene of an accident without contacting the police or a joint report.
• You are free to contact the police to fill out an accident report. However, if nobody is wounded, it is recommended not to call the police since a joint report is sufficient.

2. Do I have to repair my car where my insurance company requires me to?

It is possible that insurance companies recommend independant bodyshop to perform the work on your car. Remember that you have the right to have your vehicle repaired by the body shop of your choice.

3. Why choose Spinelli Bodyshop?

• Because Spinelli Bodyshop cumulates more than 50 years experience in bodyshop repairs and service.
• Because Spinelli Bodyshop is recognized by all insurance companies.
• Our staff is the best qualified to do all bodywork and mechanical repairs on your vehicle.
• Our staff is properly trained and takes advance training courses to keep abreast of the of the latest technological developments.
• We follow all the car-maker's specifications when repairing your vehicle and use only genuine parts which offer undeniable quality and durability.
• Our repair shop has all the specialized equipment  to repair your vehicle, taking into account its specific charactristics.

4. What is the Spinelli Bodyshop warranty ?

Anyone can have an accident. Your bodyshop specialist is aware of this fact and that is why  he does everything in his power to offer you the best "after-accident" service. Upon receiving your call, our personnel will handle all of the arrangements so you can get on with your life. In addition to first-rate services, your Spinelli Bodyshop specialist offers you peace of mind.

We offer...

• Peace of mind.
• An excellent quality / price ratio.
• A personalized welcome.
• An accurate evaluation of the repairs.
• A workshop governed by a strict code of ethics
• A workshop offering each customer a lifetime warranty on all work done.
• A service to ensure direct settlement.
• Opening hours that suit your lifestyle.
• A vehicle replacement service for each customer.
• A toll-free line to a vehicle towing service available 24 hours a day, 7 days a week.

Carrosserie Roxboro - 4463 Boul. des Sources, Roxboro (Montreal), Quebec.

                                  Tél. : 514-693-6499 - Fax : 514-697-9610

Carrosserie Lachine - 60, 6e avenue, Lachine (Montreal), Quebec. 

                                  Tél. : 514-693-6499 - Fax : 514-697-9610